Learning Centre

Technical Product Information

Designed to help you find essential information on things such as product installation guides, technical drawings and maintenance instructions. If you need some further technical information that is not covered in this section just contact us we’d be delighted to help.

Technical Information

Fire Certificate Request Form

If you require a fire certificate or a global assessment report then please complete the form below in full. The information you provide will allow us to locate the correct fire certificate information for your products.

The batch number can be located on the top edge of the door; if the door has been trimmed on the top edge then the batch number may no longer be present. If this is the case please contact your retailer to obtain the order number.

Ask an Expert

If you have a question then our technical mailbox is available from 9am to 5pm Monday to Friday to answer any questions you may have. Alternaively, call our technical helpline on 07000 785571, available 7 days a week.

Ask an Expert

Technical Support

Open during trading times, weekdays, weekends & bank holidays
Tel 07000 785 571

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New Products for 2016

XL Joinery - How to Hang / Fit an External Door